Starbucks coffee shop owners in Australia have had to learn to adapt to the changing climate, with a new generation of coffee-shop owners struggling to find suitable premises for their coffee shops.
Starbucks Australia general manager Chris Tuck said he was aware of the challenges faced by coffee-house owners in the states of Western Australia and New South Wales, but said the company was keen to provide a service that was “safe, reliable and comfortable”.
“We are excited to be part of a national coffee chain that is offering safe, reliable, and affordable coffee to Australian consumers, and we are committed to delivering great customer experiences to our customers in Australia,” Mr Tuck told ABC News Breakfast.
“The majority of Starbucks locations across Australia are within close proximity to each other, which is why it’s great to be able to be near the coffee shop to receive the same benefits of our service as you do in your local coffee shop.”
In a statement, Starbucks said it wanted to make its coffee accessible to everyone.
It said the new coffee-spotting technology was based on an existing process called geocoding, which uses the data of coffee drinkers to predict which areas of a coffee shop customers might visit.
Mr Tuck also confirmed that Starbucks had been asked to remove the Starbucks coffee shops that had been deemed unsuitable for their use.
But the decision not to remove existing Starbucks stores was being taken on a case-by-case basis.
A Starbucks spokesperson said they had not made any decisions about the future of the Starbucks Coffee shop in Sydney’s north.
Coffee shop owners say they’re struggling to keep up with demandThe decision to not remove existing locations of Starbucks cafes in the state of Western Australian has led to backlash from coffee shop operators in the area.
The Western Australian Labor Party has called on the state’s Department of Infrastructure and Transport to look into the issue and consider ways to “provide a safe, convenient and affordable service for our customers”.
In NSW, Starbucks has its own cafe in Sydney, but many local coffee-shops have not been affected by the change.
Earlier this month, the Victorian Government asked Starbucks to remove all its Sydney stores.
This followed complaints by local coffee shops about being left out of the expansion of the company’s Sydney store, which opened in August last year.
In March, the NSW Greens Party, which represents the Sydney-Guildford region, said Starbucks’ decision to leave its stores in the south of the state was “not acceptable”.
The party’s spokeswoman, Jenny Hill, said the decision to pull its Sydney location was “unacceptable” and that she had “grave concerns” about the effect the move would have on coffee shop workers.
Ms Hill said the Greens party was looking into whether the company should be required to provide jobs for its staff.
And in Queensland, a Queensland Government report has called for Starbucks to be “removed from the public sphere”.
It found Starbucks’ “policy of providing safe, safe, affordable and comfortable services to customers” is “irrelevant and inconsistent with our public health and safety policies”.
“Starbucks coffee shops in Queensland are an important part of our local community and we want to ensure the health and wellbeing of our people,” the report said.
Last month, Starbucks opened its first store in the Queensland capital of Brisbane.